I am extremely dissatisfied by your service. I showed up to pick up the car and was tol...

GetHuman1628834's customer service issue with Alamo from November 2018

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The issue in GetHuman1628834's own words
I am extremely dissatisfied by your service. I showed up to pick up the car and was told I could not rent it because I didnt have an international drivers license. The voucher nor the terms mentioned nothing of this specifically. And was forced to pay over * times the original amount. I feel like I was scammed. And will not be using your service nor Alamo ever again. Nor will my employees. **I brought the following and was told that by other car rental companies, it was a scam to upcharge people:**Please remember when picking up your car, the following documents are essential:*- Your voucher*- A valid credit card in the name of the main driver**- Your drivers licence* *- Your ID card * Passport***Kindly,*Samuel Hunter
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Alamo

Customer service issue
Reported by GetHuman1628834
Nov 26th, 2018 - 10 mons ago
I have an issue with Alamo too
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Seen by 2 customers so far
Similar issue to 140 others
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Timeline
GetHuman1628834 started working on this issue
Nov 26th, 2018 5:17pm