I am extremely dissatisfied by your service. I showed up to pick up the car and was tol...

GetHuman1628834's customer service issue with Alamo from November 2018

140 similar
0 following
Help with my Alamo issue
Next: our robot will wait on hold for GetHuman1628834 to get a Alamo rep on the line!
Always use the GetHuman Phone tocall Alamo. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1628834's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1628834 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1628834's own words
I am extremely dissatisfied by your service. I showed up to pick up the car and was told I could not rent it because I didnt have an international drivers license. The voucher nor the terms mentioned nothing of this specifically. And was forced to pay over * times the original amount. I feel like I was scammed. And will not be using your service nor Alamo ever again. Nor will my employees. **I brought the following and was told that by other car rental companies, it was a scam to upcharge people:**Please remember when picking up your car, the following documents are essential:*- Your voucher*- A valid credit card in the name of the main driver**- Your drivers licence* *- Your ID card * Passport***Kindly,*Samuel Hunter
GetHuman1628834 did not yet indicate what Alamo should do to make this right.
I have an issue with Alamo too
How GetHuman1628834 fixed the problem
We are waiting for GetHuman1628834 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Alamo's attention and get better help faster. Tap below to get started.
Having Alamo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1628834 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1628834
Nov 26th, 2018 - 10 mons ago
I have an issue with Alamo too
Not resolved
Seen by 2 customers so far
Similar issue to 140 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1628834 started working on this issue
Nov 26th, 2018 5:17pm