My Airtel mobile number is **********. The text messages are not being sent from this n...

GetHuman1676570's customer service issue with Airtel from December 2018

3 views
 | 
6897 similar
 | 
0 following
Help with my Airtel issue
First: share to improve GetHuman1676570's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1676570's next move: call Airtel.
The best way to get your problem resolved is to tap the button below to start calling Airtel. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1676570 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman1676570's own words
My Airtel mobile number is **********. The text messages are not being sent from this number for the last few months. I visited my nearest Airtel store and they registered a complaint for me on **nd October, ****. My complaint reference number is CPRO***********.*However , a month passed and matter was not resolved. Then I called up Airtel customer care and talked to a person who told me to change the message service centre number to *************.**I couldn't locate the message service centre number in my handset (Nokia *) so I searched the Internet for answers. I got an answer on the internet that I should dial ************ and then update the new number. I did that. but still the messages are not being sent. **Then I visited the store again and they issued me a duplicate sim telling me that the messages would start being sent in ** hours. I was issued the duplicate sim on *st December at around * pm. **Today, on *rd December, still my messages are not being sent. ***Please help!! *Prakriti,*Chandigarh*India.
GetHuman1676570 did not yet indicate what Airtel should do to make this right.
I have an issue with Airtel too
How GetHuman1676570 fixed the problem
We are waiting for GetHuman1676570 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Airtel's attention and get better help faster. Tap below to get started.
Having Airtel issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1676570 fixes it.
This email address isn't valid

Airtel

Customer service issue
Reported by GetHuman1676570
Dec 3rd, 2018 - 6 mons ago
I have an issue with Airtel too
Not resolved
Seen by 3 customers so far
Similar issue to 6897 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1676570 started working on this issue
Dec 3rd, 2018 2:39am