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Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman1676570's own words
My Airtel mobile number is **********. The text messages are not being sent from this number for the last few months. I visited my nearest Airtel store and they registered a complaint for me on **nd October, ****. My complaint reference number is CPRO***********.*However , a month passed and matter was not resolved. Then I called up Airtel customer care and talked to a person who told me to change the message service centre number to *************.**I couldn't locate the message service centre number in my handset (Nokia *) so I searched the Internet for answers. I got an answer on the internet that I should dial ************ and then update the new number. I did that. but still the messages are not being sent. **Then I visited the store again and they issued me a duplicate sim telling me that the messages would start being sent in ** hours. I was issued the duplicate sim on *st December at around * pm. **Today, on *rd December, still my messages are not being sent. ***Please help!! *Prakriti,*Chandigarh*India.
GetHuman1676570 did not yet indicate what Airtel should do to make this right.
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