I recovered my Battle net account*which was hacked on February *, the account had the g...

GetHuman5864358's Hacked Account issue with Activision from March 2021

Help with my Activision issue
First: share to improve GetHuman5864358's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5864358 may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5864358's own words
I recovered my Battle net account*which was hacked on February *, the account had the games listed in the appeal, I can play, I can enter, but when I go to the site Activision, through Battle net, then in the settings I see someone else's e-mail address *****@***.com, someone else's password, which I can not change. How do I delete someone else's information and restore my account? I have all the proof that I own this Battle net and Activision account.

GetHuman5864358 did not yet indicate what Activision should do to make this right.

How GetHuman5864358 fixed the problem

We are waiting for GetHuman5864358 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Activision customer problems.
What Do I Do If There Are Missing Items from My Activision Account?How Do I Recover Access to My Activision Account?How Do I Appeal a Ban on Activision?
Do you have a customer issue as well?
We can help you get Activision's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Activision issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Hacked Account issue
Reported by GetHuman5864358
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 6211 others
0 customers following this


GetHuman5864358 started working on this issue
Mar 19th 4:05pm