Hello I have been playing your game Call of Duty Black Ops * and I am experiencing some...

GetHuman-krishamm's customer service issue with Activision from November 2018

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The issue in GetHuman-krishamm's own words
Hello I have been playing your game Call of Duty Black Ops * and I am experiencing some big issues. My overall stats do not save anymore when I get off line. My prestige and level remain the same but my overall kills, overall score, k*d and weapons reset back to where they were before I started playing that day. In the last ** hours I’ve had over *,*** kills taken off my stats and over ***,*** score removed. All my weapons that I prestiged and leveled up were all put back to level one. I have been playing Call of Duty for ** years and this is extremely frustrating as I play competitively to be high up on the leaderboards. Please help me get my stats back that I’ve lost!!!!
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Activision

Customer service issue
Reported by GetHuman-krishamm
Nov 18th, 2018 - a yr ago
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GetHuman-krishamm started working on this issue
Nov 18th, 2018 6:45pm