Call of Duty: Black Ops * - I JUST unlocked gold camo on my Maddox assault rifle, which...

GetHuman-ruleguid's customer service issue with Activision from November 2018

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The issue in GetHuman-ruleguid's own words
Call of Duty: Black Ops * - I JUST unlocked gold camo on my Maddox assault rifle, which was the last AR I had to unlock gold camo on so I can get diamond camo. My game crashed RIGHT after the match ended, then my Maddox got reset to LEVEL *, no camos unlocked. My Kill*Death ratio also got decreased from a *.** back to a *.**, which is literally the KD I had before I started unlocking the camos on the Maddox assault rifle. EVERYTHING I did after starting to unlock camos on the Maddox assault rifle is literally gone. How is that even possible? I HAVE to reacquire those kills so my KD can go back to the *.* I worked hard for, and I also need my diamond camo back for my Assault Rifles.
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Activision

Customer service issue
Reported by GetHuman-ruleguid
Nov 3rd, 2018 - a mon ago
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GetHuman-ruleguid started working on this issue
Nov 3rd 5:06am