I bought Black ops * beta for ps* and was never sent a email to access it. And it just...

GetHuman-afrasier's customer service issue with Activision from June 2018

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The issue and preferred resolution, in GetHuman-afrasier's own words:
I bought Black ops * beta for ps* and was never sent a email to access it. And it just says a code was already activated but yet never received a "token" or email and still can't download it. Please help. Gamestop has given me two different codes and it won't let me use my new one because days I used one but I never received the email I was told I would reciev e
I trust that Activision will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-afrasier
Jun 7th, 2018 - 2 mons ago
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GetHuman-afrasier started working on this issue
Jun 7th 2:28am