Hello, **I’m a frequent depositor on the app Abra and recently something has happened t...

GetHuman-arribasb's customer service issue with Abra from December 2018

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The issue in GetHuman-arribasb's own words
Hello, **I’m a frequent depositor on the app Abra and recently something has happened that has never happened before. I use American Express cards frequently so first thing was was that I was able to add the card meaning it had more than $* which is true because there was $** on the card and as I was depositing using the $** AMEX card After being successfully added to the “Added Cards” I deposited $** of that balance and there it came up as an error message. It said contact the number behind the card. So I did just that contacting American Express and they could see that Abra had charged my card and there was only an available balance of $*.** and Abra has taken my money as well as not showing there was even a transaction at all and I’m very worried that my money is gone and would like to fix this as I’m a loyal user of this crypto wallet and have been very satisfied and don’t want this to be my last time using Abra as it’s been so great until now. ***Thanks **Brandon Arribas
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Customer service issue
Reported by GetHuman-arribasb
Dec 8th, 2018 - 6 mons ago
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GetHuman-arribasb started working on this issue
Dec 8th, 2018 11:14am