Before contacting them, items GetHuman-moonshi may need:
Phone number, Name, Account number, email address, service address, and Account PIN
The issue in GetHuman-moonshi's own words
phone no is *** *** ****, I lost my SIM card and I need it replaced. Turns out, my mother made this account for me years ago, and the ID issue has never been there when I visited multile times to get new sim cards, but this time they demand an Id, and I give them mine, but they need my mothers.... currently she is out of country and I have no idea what to do when the At&T branchs that I visited continuosly repeats that they need my mother's id all of a sudden and I have absolutly no idea how to make the account (the number) mine.
GetHuman-moonshi did not yet indicate what AT&T Go Phone should do to make this right.
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