I paid my bill online and my phone is still off

GetHuman616828's Billing issue with AT&T Go Phone from April 2018

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Help with my AT&T Go Phone issue
Before contacting them, items GetHuman616828 may need:
Phone number, Name, Account number, email address, service address, and Account PIN
GetHuman616828's next move: talk to AT&T Go Phone when they open.
AT&T Go Phone's call center is closed now. We will send GetHuman616828 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman616828's own words:
The problem I ran into: I paid my bill online and my phone is still off
I trust that AT&T Go Phone will make this right and come up with a resolution that is fair.
Help with my AT&T Go Phone issue
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AT&T Go Phone

Billing issue
Reported by GetHuman616828
Apr 21st, 2018 - 3 mons ago
I have an issue with AT&T Go Phone too
Not resolved
Seen by 2 customers so far
Similar issue to 105 others
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Timeline
GetHuman616828 started working on this issue
Apr 21st 9:35am