I am currently scheduled for this disconnection on my service today. However I have a c...

GetHuman1462573's customer service issue with AEP (OH) from November 2018

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The issue in GetHuman1462573's own words
I am currently scheduled for this disconnection on my service today. However I have a child in the house that requires breathing equipment. Someone said that I can have something fax a medical paper to my doctor it will put ahold on the account for couple days to allow them to fill out the paperwork and get back to you. How do I go about doing this? When I call it says to report a power outage and there's no way to get a live person on the phone. I need to talk to somebody before someone try to shut my service is off today.* thank you* Shannon*I also have a scheduled appointment for winter crisis help so I'm not sure if that will stop it either but my conformation code for my appointment is O***** and it's at the very end of November at ***pm.
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AEP (OH)

Customer service issue
Reported by GetHuman1462573
Nov 1st, 2018 - 2 mons ago
I have an issue with AEP (OH) too
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Seen by 7 customers so far
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Timeline
GetHuman1462573 started working on this issue
Nov 1st 8:54am