On December *,**** I called ACN Customer Service to inform that I will no longer need t...

GetHuman-panachik's customer service issue with ACN from December 2018

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On December *,**** I called ACN Customer Service to inform that I will no longer need their internet services but I wish to keep my phone line.**The agent informed me that the internet has been disconnected and that will be receiving an email notification confirming this.**It is now Monday December *, and the internet has still not been cancelled and no email notification has been sent to me.**I want ONLY the internet to be cancelled immediately with an email confirmation, and furthermore i want it to be pro-rated for the amount of service i have used as previously stated and confirmed with your agents on December *,****.**Call me @: ***-***-******Account Number:***********Customer Name: Jose Thomas Panachikal
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ACN

Customer service issue
Reported by GetHuman-panachik
Dec 3rd, 2018 - 2 mons ago
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GetHuman-panachik started working on this issue
Dec 3rd, 2018 4:40pm