My name is Thomas Jones.My wife is Teresa Jones.We previously had a mortgage which whic...

GetHuman815472's customer service issue with ABN AMRO Mortgage from June 2018

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Help with my ABN AMRO Mortgage issue
Before contacting them, items GetHuman815472 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
GetHuman815472's next move: have a ABN AMRO Mortgage rep call.
Always use the GetHuman Phone tocall ABN AMRO Mortgage. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman815472's own words:
My name is Thomas Jones.My wife is Teresa Jones.We previously had a mortgage which which was paid off on sept. ****. WE failed to request the do***entation that would indicate proof of a deactivated ***le. The account * was **********.We are in the midst of a sale on this property.This property involves a manufactured home make over. Can you help us?
I trust that ABN AMRO Mortgage will make this right and come up with a resolution that is fair.
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ABN AMRO Mortgage

Customer service issue
Reported by GetHuman815472
Jun 24th, 2018 - 2 mons ago
I have an issue with ABN AMRO Mortgage too
Not resolved
Seen by 7 customers so far
Similar issue to 6 others
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Timeline
GetHuman815472 started working on this issue
Jun 24th 1:03pm