On ******** at around *pm I called the Highland, IN Triple A place of business. I calle...

GetHuman-michecas's customer service issue with AAA from September 2019

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The issue in GetHuman-michecas's own words
On ******** at around *pm I called the Highland, IN Triple A place of business. I called to explain I was stranded on the side of an expressway. Now, prior to this phonecall, we had a very nasty accident happen in front us and to witness something like that was truely terrifying on top of that something hit our car which was the whole reason it stopped on the side of the highway to begin with. I say this because when I called Triple-A I was speaking with a very unprofessional man whos name I unfourtenly did not get but I was explaining my situation to him when the call dropped and I wasn't able to call back right away because we were still talking with police officers and getting everything cleared on our end. When I called the company back the same man answered the phone and I apologized for the call dropping but he said: "Yeah, you hung up on me." And he then proceeded to hang up on me. He did not give any explanation why just hung up the phone on me and left us stranded still on the side of the highway. The number to the place is ***-***-****

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Customer service issue
Reported by GetHuman-michecas
Sep 22nd, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 1869 others
0 customers following this

Timeline

GetHuman-michecas started working on this issue
Sep 22nd, 2019 7:44pm

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