The absolute worst fast food experience ever!*On July *st @ *:** pm we entered the driv...

GetHuman5019735's customer service issue with A&W Food Services of Canada Inc. from July 2020

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The issue in GetHuman5019735's own words
The absolute worst fast food experience ever!*On July *st @ *:** pm we entered the drive thru at the A&W on Hwy ** North, Napanee. We attempted to order a **** Buddy burger, a Mama Burger with Cheese * extra pickle, sweet potato fries, onion rings and * large root beer Free Drinks using an email promo I rec'd from A&W.**The male employee on the intercom Refused to honor the free drinks & claimed to knownothing about a "Buddy burgers we switched to a Teen burger and paid for the drinks.*The attendant was surly, and purposely difficult.**We paid him $**.** ** and requested an itemized receipt to forward to you. **AThe Mama burger came with a dry patty & no pickles at all. Theonion rings were undercooked and the batter was falling.g everywhere.**I request a refund for this horrible experience.

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A&W Food Services of Canada Inc.

Customer service issue
Reported by GetHuman5019735
Jul 2nd, 2020 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 53 others
0 customers following this

Timeline

GetHuman5019735 started working on this issue
Jul 2nd 12:34am
GetHuman5019735 indicated the issue is not fixed yet.
Jul 2nd 1:40pm