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PODS Customer FAQ

Top Answers & How-to Guides

What is PODS's Phone Number?

The question we are asked most often is about how to talk to PODS customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What security measures do you have in place to protect my belongings in a PODS container?

At PODS, we prioritize the safety and security of your belongings. We have implemented several rigorous security measures to ensure...
Ask any question you have about PODS customer service, get an answer now.
Contact PODS customer service

Rescheduling PODS Pick Up

How Do I Reschedule a PODS Pick Up?

PODS provides moving or storage services using containers. When you reserve a PODS container, it is delivered to you so that you can...
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Weight Limit

What is the maximum weight limit for a PODS container?

The maximum weight limit for a PODS container is 4,200 pounds, which encompasses the weight of both the container and the contents...
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Rental Period

How long can I keep a PODS container at my location?

You can keep a PODS container at your location as long as you need it. Whether it's for a few days, weeks, or months, PODS offers flexible...
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Is there a minimum rental period for a PODS container?

Yes, there is a minimum rental period for a PODS container. The minimum rental period for a PODS container typically varies depending...
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Container Storage

Can I store my PODS container at a PODS facility?

Yes, you can store your PODS container at a PODS facility. PODS offers convenient and secure storage solutions for your container....
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Packing Supplies

Do you provide packing materials and supplies for PODS containers?

Yes, PODS provides packing materials and supplies for containers. We understand that proper packing is essential for the safe and secure...
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Access to Belongings

Can I access my belongings while they are in storage in a PODS container?

Yes, customers have the ability to access their belongings while they are in storage inside a PODS container. Unlike traditional self-storage...
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Change Delivery Location

What happens if I need to change the delivery location of my PODS container?

If you need to change the delivery location of your PODS container, you can easily do so by contacting PODS customer service. Simply...
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Container Migration

Can I move my PODS container to a different city?

Yes, you can move your PODS container to a different city. PODS offers convenient door-to-door delivery service, allowing you to transport...
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Prohibited Items

Are there any items that are not allowed to be stored in a PODS container?

Yes, there are certain items that are not permitted to be stored in a PODS container due to safety, legal, or regulatory reasons. These...
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Security Measures

What security measures do you have in place to protect my belongings in a PODS container?

At PODS, we prioritize the safety and security of your belongings. We have implemented several rigorous security measures to ensure...
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Help me with my PODS customer service issue

Ask any question you have about PODS customer service. We will do our best to get you answers right away.
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