Health New England Customer FAQ

Top Answers & How-to Guides

What is Health New England's Phone Number?

The question we are asked most often is about how to talk to Health New England customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What wellness programs and resources are available through Health New England?

Health New England offers a range of wellness programs and resources to support our members' well-being. We provide a comprehensive...
Ask any question you have about Health New England customer service, get an answer now.

Overview

What is Health New England?

Health New England is a managed care organization that provides affordable health insurance plans and comprehensive healthcare coverage...

Insurance Plans

What health insurance plans does Health New England offer?

Health New England offers a variety of health insurance plans designed to meet the diverse needs of individuals and families. These...

Coverage Area

What is the coverage area for Health New England plans?

Health New England plans provide coverage for residents of Massachusetts. The coverage area includes all Massachusetts counties, making...

Doctor Choice

Can I keep my current doctor if I switch to a Health New England plan?

Yes, you may be able to keep your current doctor if you switch to a Health New England plan. Health New England offers a wide network...

Claims Reimbursement

What is the reimbursement time for claims submitted to Health New England?

The reimbursement time for claims submitted to Health New England varies depending on the type of claim and complexity. In general,...

Telemedicine Services

Can I use telemedicine services with my Health New England plan?

Yes, you can use telemedicine services with your Health New England plan. Telemedicine allows you to access medical services remotely...

Prescription Coverage

Does Health New England cover prescription medications?

Yes, Health New England provides coverage for prescription medications. We understand the importance of affordable and accessible medication...

Wellness Programs

What wellness programs and resources are available through Health New England?

Health New England offers a range of wellness programs and resources to support our members' well-being. We provide a comprehensive...

Help me with my Health New England customer service issue

Ask any question you have about Health New England customer service. We will do our best to get you answers right away.
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