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Fidelis Care Customer FAQ

Top Answers & How-to Guides

What is Fidelis Care's Phone Number?

The question we are asked most often is about how to talk to Fidelis Care customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What financial assistance programs are available for Fidelis Care members?

Fidelis Care offers various financial assistance programs aimed at helping its members access affordable healthcare. These programs...
Ask any question you have about Fidelis Care customer service, get an answer now.
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Overview

What is Fidelis Care?

Fidelis Care is a leading health insurance company serving individuals and families across New York State. As a not-for-profit organization,...
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Insurance Plans

What type of health insurance plans does Fidelis Care offer?

Fidelis Care offers a wide range of health insurance plans designed to meet the diverse needs of individuals and families. Our offerings...
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Coverage Network

What is the coverage network of Fidelis Care?

Fidelis Care has an extensive coverage network that ensures access to quality healthcare services. The network includes a wide range...
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Doctor Selection

Can I keep my current doctor if I switch to Fidelis Care?

Yes, you can keep your current doctor if you switch to Fidelis Care. Fidelis Care has an extensive network of doctors and healthcare...
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Services Covered

What services are covered by Fidelis Care health insurance plans?

Fidelis Care health insurance plans offer a wide range of services to ensure comprehensive coverage for their members. These services...
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Prescription Coverage

Are prescription medications covered by Fidelis Care?

Yes, prescription medications are covered by Fidelis Care. As a leading health insurance provider, we understand the importance of...
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Financial Assistance

What financial assistance programs are available for Fidelis Care members?

Fidelis Care offers various financial assistance programs aimed at helping its members access affordable healthcare. These programs...
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Help me with my Fidelis Care customer service issue

Ask any question you have about Fidelis Care customer service. We will do our best to get you answers right away.
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