Coloradokayak.com Customer FAQ

To place an order on Coloradokayak.com, simply browse our website, select the item you wish to purchase, and add it to your cart. Once...

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number...

Yes, you can cancel or change your order on ColoradoKayak.com, but it must be done within a specific timeframe and under certain conditions....

To become a member of Coloradokayak.com, simply click on the "Create Account" or "Sign Up" button on our website. You will then need...

To unsubscribe from our newsletter, simply click on the "unsubscribe" link at the bottom of the email you received from us. This will...

Coloradokayak.com is an online retail store specializing in kayaking and whitewater sports equipment. We offer a wide range of products...

At Coloradokayak.com, we strive to provide effortless and convenient shopping experiences for our customers. Therefore, we accept multiple...

Yes, we offer international shipping for our products. We understand that our customers come from all over the world and we want to...

Our return policy at Coloradokayak.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, To initiate a return, simply contact our customer service team and provide your order details. You will then be provided with a return merchandise authorization (RMA) number, which must be clearly marked on the return package. Please note that customers are responsible for return shipping costs unless the item received was defective or incorrectly shipped. Once we receive the returned item, our team will inspect it. If the item meets our return policy criteria, a refund or exchange will be issued promptly. Refunds will be processed using the original payment method, while exchanges will be handled according to product availability. For more detailed information, please refer to our return policy page on our website or reach out to our customer service....

Yes, we offer discounts and promotions on select products. At Coloradokayak.com, we understand the importance of affordability, and...

Our sizing chart is a helpful tool to determine the appropriate size for your gear. For kayak equipment, we take into account various...

Our warranty policy at Coloradokayak.com ensures that all our products are free from defects in material and workmanship. We strive...