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Knology Customer FAQ

Top Answers & How-to Guides

How do I Contact Knology Customer Service?

The question we are asked most often is about how to talk to Knology customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the cancellation policy for Knology services?

The cancellation policy for Knology services entails a straightforward and hassle-free process. Customers are entitled to cancel their...
Ask any question you have about Knology customer service, get an answer now.
Contact Knology customer service

Services offered

What services does Knology offer?

Knology offers a comprehensive range of services to meet various communication and entertainment needs. Our primary services include...
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Internet speeds

What are the available internet speeds offered by Knology?

Knology offers a range of internet speeds to cater to different needs. Customers can choose from various packages, including speeds...
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Bundle services

Can I bundle internet and TV services with Knology?

Yes, Knology offers convenient bundle options that include both internet and TV services. By bundling these services together, you...
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Contract length

What is the contract length for Knology services?

The contract length for Knology services varies depending on the specific service and plan you choose. Knology offers flexible contract...
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Data caps

Are there any data caps or usage limits with Knology internet?

No, Knology internet does not impose any data caps or usage limits. We understand the importance of unlimited access to the internet...
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TV packages

What are the available TV packages and channels with Knology?

Knology offers a range of TV packages and channels to cater to different preferences. We understand that our customers have diverse...
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Streaming platforms

Can I access streaming platforms with Knology TV services?

Yes, you can access streaming platforms with Knology TV services. Knology TV offers a variety of streaming options and allows you to...
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Equipment warranty

Does Knology offer a warranty for their equipment?

Yes, Knology does offer a warranty for their equipment. The company provides a standard warranty on all purchased equipment, ensuring...
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Cancellation policy

What is the cancellation policy for Knology services?

The cancellation policy for Knology services entails a straightforward and hassle-free process. Customers are entitled to cancel their...
Read more

Help me with my Knology customer service issue

Ask any question you have about Knology customer service. We will do our best to get you answers right away.
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