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HBC Gift Registry (Canada) Customer FAQ

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How do I Contact HBC Gift Registry (Canada) Customer Service?

The question we are asked most often is about how to talk to HBC Gift Registry (Canada) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the shipping options for gift registry items?

HBC Gift Registry in Canada offers flexible shipping options for gift registry items. Customers can choose from three convenient methods....
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Adding Items

Can I add items from multiple departments to my gift registry?

Yes, you can absolutely add items from multiple departments to your HBC Gift Registry in Canada. We understand that your preferences...
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Can I add or remove items from my gift registry after it has been created?

Yes, you can add or remove items from your gift registry after it has been created. To do so, simply log in to your HBC Gift Registry...
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Is there a limit to the number of items I can add to my gift registry?

No, there is no limit to the number of items you can add to your gift registry with HBC. We understand that creating your dream registry...
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Customization

Can I customize my gift registry with a personal message or photo?

Yes, you can customize your HBC Gift Registry in Canada with a personal message or photo to add a personal touch. Simply log in to...
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Out of Stock

What happens if an item on my gift registry becomes out of stock?

If an item on your HBC Gift Registry becomes out of stock, our dedicated team will work diligently to find a suitable replacement for...
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Return Policy

What is the return policy for items purchased from a gift registry?

The return policy for items purchased from the HBC Gift Registry in Canada is as follows: if you have received a gift from the registry...
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Transfer Funds

Can I transfer funds from my gift registry to a different payment method?

Unfortunately, it is not possible to directly transfer funds from your HBC Gift Registry to a different payment method. The purpose...
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Purchase Tracking

Can I view who has purchased items from my gift registry?

Yes, as a user of HBC Gift Registry in Canada, you have the ability to view who has purchased items from your registry. Our platform...
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Shipping Options

What are the shipping options for gift registry items?

HBC Gift Registry in Canada offers flexible shipping options for gift registry items. Customers can choose from three convenient methods....
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Help me with my HBC Gift Registry (Canada) customer service issue

Ask any question you have about HBC Gift Registry (Canada) customer service. We will do our best to get you answers right away.
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