DWR.com Customer FAQ

To place an order on DWR.com, simply browse our website to find the items you wish to purchase. Once you have selected your desired...

To unsubscribe from our mailing list, simply click the "Unsubscribe" link located at the bottom of any email you receive from us. You...

If you encounter any issues with your order, please reach out to our customer service team as soon as possible. They will assist you...

DWR.com is an online platform dedicated to providing customers with access to an extensive range of modern and contemporary furniture...

We accept various payment methods at DWR.com to ensure a convenient shopping experience. Customers can choose to pay using major credit...

Yes, you can return or exchange a product purchased on DWR.com. We understand that sometimes a product may not meet your expectations,...

At DWR.com, we strive to make your shopping experience seamless and efficient. Our shipping policy is designed to ensure your orders For in-stock products, we typically process and ship orders within 1-3 business days. However, certain customized or made-to-order items may have longer lead times, which are mentioned on the product page. To provide you with the best service, we partner with trusted carriers like UPS and FedEx. Once your order is shipped, you'll receive a confirmation email with tracking information, allowing you to monitor its progress through delivery. It's important to note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. For further details, please refer to our Shipping Policy page or contact our customer service team....

Yes, at DWR.com, we offer international shipping to customers around the world. We understand that our products are popular globally,...

Yes, you can easily track your order on DWR.com. Once your order has been processed and shipped, you will receive a confirmation email...

Yes, at DWR.com, we regularly offer discounts and promotions to provide our customers with value and savings on our premium furniture...

Yes, we provide a warranty for all our products at DWR.com. We stand behind the quality and craftsmanship of our merchandise. Our warranty...