Can I cancel or change my order after it has been placed?
Asked 2 years ago
Once an order has been placed on igigi.com, the ability to cancel or change it largely depends on the status of the order at the time the request is made. Generally, igigi aims to process orders quickly, which may limit the window for making changes. If the order is still in the processing stage and has not yet shipped, there may be an opportunity to adjust or cancel it. This is usually best handled as soon as possible after the order is placed.
Customers might consider checking the order confirmation email for any included instructions related to cancellations or changes. Additionally, if there is an option to access your account on the igigi website, one may find relevant information regarding order management there as well.
If the order has already shipped, it may be more challenging to alter it, and the standard return policy would likely apply instead. Customers who wish to make a return or exchange will generally need to follow the guidelines outlined in the return policy on igigi.com.
For the most accurate and updated information regarding order cancellations or changes, it is advisable to refer directly to the relevant section of the igigi.com website, which should provide contact information and specific policies.
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