How long does it typically take for iYogi to resolve an issue?
Asked a year ago
At iYogi, our goal is to provide efficient and timely resolution to your technical issues. The duration for resolving an issue may vary depending on its complexity and nature. Our dedicated team of skilled technicians works diligently to identify and rectify problems as quickly as possible. While some simple issues can be resolved within a short timeframe, complex problems may take longer due to extensive troubleshooting or remote diagnostics. Our technicians strive to offer swift and effective solutions, typically within one to two hours. However, certain complex problems might require multiple sessions or deeper investigation, which could extend the resolution time. Rest assured, iYogi is committed to minimizing downtime and ensuring a prompt resolution to your technical concerns.
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