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Can I change or cancel my order after it is placed?

Asked 4 months ago
Once an order is placed with iShopSouthwest, there may be limited options for making changes or cancellations, depending on the specific circumstances and the stage of processing. Typically, it is advisable to act quickly if a customer wishes to change their order or cancel it entirely. The best approach is to check the order status on the website, as it often provides relevant information pertaining to order management. If the order has not yet been processed for shipping, there may be a chance to modify or cancel it. However, if the order is already in the shipping process, changes may not be possible. Customers should familiarize themselves with the policies outlined on the iShopSouthwest website regarding order modifications and cancellations. It is helpful to keep any confirmation emails or order details readily available, as this information can facilitate the process if changes are indeed possible.
Answered Aug 4th 2025

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