When a customer places an order with iNetVideo.com, the ability to cancel or modify that order generally depends on the timing and the specific circumstances surrounding it. Once an order has been processed and moved into shipping, modifications may not be possible, and cancellation might become more complex. If a customer wishes to cancel or adjust their order, it is advisable to do so as promptly as possible. The best course of action would be to refer to the current policies outlined on the iNetVideo.com website regarding order modifications and cancellations. This information should provide the most accurate and relevant details for any specific situation.