What is your return/exchange policy?

Our return/exchange policy at iMarineusa.com is designed to ensure customer satisfaction. We accept returns or exchanges within 30 days of the purchase date. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. Please note that certain items such as electronics, special orders, and personalized items are non-returnable. To initiate a return or exchange, customers must contact our customer service team with their order details. They will guide you through the process and provide a return/exchange authorization. Please ensure the item is adequately packaged to prevent any damage during transit. Once we receive the returned item, we will inspect it and process the refund or exchange accordingly.