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What if my order is missing items?

Asked 3 months ago
If a customer receives an order from iJdmtoy.com that is missing items, it is recommended to first check the packing slip included with the shipment. This slip typically lists all items that were intended to be sent. Occasionally, items may be shipped separately or might be on backorder, which would account for discrepancies. If the packing slip shows that the item was indeed included in the order but was not received, the customer should gather relevant details such as the order number and the missing item description. Then, the best course of action is to look on the iJdmtoy.com website for information on how to report this issue or for guidance on filing a claim for missing items. It is important to act promptly, as most companies have specific timeframes for reporting missing items. The support team should be able to assist in resolving the issue and ensuring that the missing items are sent out as soon as possible.
Answered Aug 30th 2025

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