What is the return policy?

Asked a year ago
Our return policy at iGearUSA.com is designed to ensure your utmost satisfaction with your purchase. If you are not completely happy with your order, you may return it within 30 days of delivery for a refund or exchange. To qualify for a return, items must be in their original condition, unused, and in their original packaging. To initiate a return, simply contact our customer support team and provide your order details. They will guide you through the return process and provide you with a return shipping label. Once we receive your returned item, we will process your refund or exchange promptly. Please note that certain items, such as customized or clearance items, may not be eligible for return. Additionally, the customer is responsible for return shipping costs, unless the return is due to a product defect or error on our part. For more information or any further queries, please refer to our complete return policy on our website or reach out to our attentive customer support team.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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