What is your return policy?

Our return policy at eTundra.com is designed to ensure customer satisfaction. We understand that sometimes a product may not meet your expectations or needs, and we strive to make the return process as easy as possible. For most items, we offer a 30-day return window from the date of purchase. The item must be in its original packaging and in unused condition to be eligible for a refund or exchange. In case of manufacturing defects or shipping errors, we will cover the return shipping costs. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Once we receive the returned item, we will promptly issue a refund or exchange according to your preference. Please note that certain items, such as custom-made or personalized products, may not be eligible for return. For a complete understanding of our return policy, we recommend visiting our website or contacting our customer service team.