What is the return policy for items purchased on eSportsonline.com?

Our return policy for items purchased on eSportsonline.com is designed to ensure customer satisfaction and hassle-free exchanges or refunds. If you receive a defective or incorrect product, please contact our customer service within 48 hours of delivery. We will provide a return merchandise authorization (RMA) number and guide you through the return process. For non-defective items, we accept returns within 30 days of the purchase date, provided they are unused, in their original packaging, and accompanied by the RMA number. Please note that certain items such as customized or clearance products may be non-returnable, so it is advised to refer to the specific product description for details. Once we receive the returned item, we will process the refund or exchange promptly. Customer satisfaction is our priority, and we strive to make the return experience as seamless as possible.