What if the item I received is damaged or defective?

If you receive a damaged or defective item from eFurnitureshowroom.com, we have got you covered! We understand that accidents can happen during the shipping process or there may be unexpected defects in the product. In such cases, we offer a hassle-free return and replacement policy. All you need to do is contact our customer service within 48 hours of receiving the item, and we will guide you through the process. We may request some pictures or other evidence to assess the issue and ensure a smooth resolution. Depending on the situation, we will either arrange for a replacement or provide a refund. Your satisfaction is our priority, and we will make every effort to rectify the situation promptly and efficiently.