What is the return policy?

eDressme.com has a return policy designed to ensure customer satisfaction while maintaining a smooth and efficient return process. Customers may initiate a return for most items within a specified time frame, typically thirty days from the date of delivery. It is essential for customers to ensure that items are returned in their original condition, which includes being unworn, unwashed, and with all tags still attached. Some items may be classified as final sale, meaning they are not eligible for return. These may include special occasion dresses or items marked as non-returnable. To begin a return, customers usually need to follow specific procedures as outlined on the website. This might involve obtaining a return authorization and possibly printing a return label, which can often be found on the website’s returns page. eDressme.com generally advises customers to securely package the items being returned to prevent any damage during transit. Once the return is received and processed, refunds are typically issued to the original payment method used for the purchase. Refund processing time may vary and could take several business days. As for shipping fees, unless the return is due to an error on the part of eDressme.com, such as receiving the wrong item or a defective product, customers are usually responsible for return shipping costs. It is always a good idea for customers to check eDressme.com’s return policy directly on their website for the most accurate and up-to-date information, including details about specific items and any seasonal variations in the policy. This ensures that customers are aware of all requirements and expectations before initiating a return.