What is ZippGo's cancellation policy?
Asked a year ago
ZippGo's cancellation policy allows customers to cancel their reservation up to 48 hours prior to the scheduled delivery date free of charge. If a cancellation is made within 48 hours of the delivery date, a fee of 20% of the total order cost will be applied. In case of cancellations made on the day of delivery or after the delivery has been attempted, the customer will be charged the full cost of the order. However, ZippGo understands that unforeseen circumstances can arise, and they offer a one-time rescheduling option for free when a cancellation is made within the 48-hour window. It is recommended to contact ZippGo's customer support team for any cancellation or rescheduling needs to ensure a smooth and hassle-free experience.
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