What is your refund policy?

Our refund policy at ZicandChaCha.com ensures that our customers are satisfied with their purchases. If you are not completely happy with your order, we offer a 30-day money-back guarantee. To request a refund, please contact our customer support team with your order details and reason for return. We will then guide you through the simple return process. Please note that to be eligible for a refund, the item must be unused and in its original packaging. Once we receive and inspect the returned product, we will issue a full refund to your original payment method within a reasonable timeframe. At ZicandChaCha.com, we value your satisfaction and strive to provide a hassle-free refund experience.