What is the return policy?

Asked a year ago
Our return policy at Zestyshoes.com allows customers to return any unworn and undamaged items within 30 days of the purchase date. To initiate a return, customers need to contact our customer service team and provide their order number. Once the return is approved, customers will receive a return label to send the item back to us free of charge. Refunds will be issued in the original form of payment, excluding any shipping costs. Please note that items must be in their original packaging and have all original tags attached to be eligible for a refund. In case of damaged or defective items, customers are requested to provide photographs for assessment. Overall, our return policy is designed to ensure our customers' satisfaction and provide a hassle-free shopping experience.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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