What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product, please contact our customer service team as soon as possible. We will work with you to either provide a replacement or a refund for the product. It is important to provide photos of the damage or defect, along with your order information, in order to facilitate the resolution process. Your satisfaction is our top priority, and we will do our best to make it right. Thank you for your understanding.
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