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How do I cancel or modify an order?

Asked 2 years ago
To cancel or modify an order placed with Zen-ray.com, customers typically need to follow a specific process. Generally, it is advisable to act swiftly, as most orders can only be changed or canceled within a limited time frame after placement, often before they have been processed for shipping. The first step is to visit the Zen-ray.com website and navigate to the section that pertains to order management or customer service. This section often contains helpful information regarding their policies on order cancellations and modifications. Customers may find options to access their order history or status, which can assist them in understanding the current state of their order. If modifications are needed, it is important to note that some changes may not be possible depending on the stage of the order. If cancellation is desired, customers should look for the cancellation policy to ensure they understand any potential fees or conditions that may apply. For specific steps or guidance tailored to an individual's situation, it could be beneficial to review the relevant information provided on the Zen-ray.com website regarding contact methods and policy details.
Answered Oct 16th 2025

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