What should I do if I receive a defective item?
Asked a year ago
If you receive a defective item, please contact our customer service team as soon as possible. Provide us with details about the issue and we will work to find a resolution for you promptly. It is important to keep all original packaging and documentation in case they are needed for the return process. We apologize for any inconvenience this may have caused and we appreciate your cooperation in resolving the matter efficiently.
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