What is your return policy?
Our return policy at Yuppypuppyboutique.com is designed to ensure customer satisfaction. We offer a hassle-free return process for all eligible products. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. We do not accept returns for personalized or customized items. Additionally, for hygienic reasons, grooming products, dog treats, and toys are non-returnable. To initiate a return, simply contact our customer service team with your order details, and we will guide you through the process. Please note that shipping fees are non-refundable unless the return is due to a mistake on our part.
Answered May 3, 2024
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