What if I receive a damaged or defective product?

If you receive a damaged or defective product from Yourbabysneeds.com, we are committed to resolving the issue promptly. Please contact our customer support team within 48 hours of receiving the item, providing specific details about the damage or defect. We may request relevant photographs or additional information to assess the problem accurately. Once the issue is confirmed, we will arrange for a replacement or offer a refund, based on your preference. Our goal is to ensure your complete satisfaction, and we apologize in advance for any inconvenience caused. Rest assured that we will make every effort to resolve the situation efficiently and provide you with a seamless shopping experience.