What is the return policy for products purchased from YouEtch.com?
The return policy for products purchased from YouEtch.com allows customers to request a return within 30 days of receiving their order. We accept returns for any reason, be it a change of mind or a defective item. To initiate a return, customers can simply contact our customer support team with their order details and reason for the return. We provide a prepaid return shipping label for eligible returns. Once the returned item is received and inspected, we issue a refund back to the original payment method used. Refunds typically take 3-5 business days to process. However, please note that personalized or customized items cannot be returned unless there is a manufacturing defect. We strive to make the return process hassle-free and ensure customer satisfaction with our products and services.
Answered Nov 2, 2023
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