Can I return or exchange a product?

Yardley London products typically have a return and exchange policy that allows customers to return items that are unused and in their original packaging within a specific time frame. It is important that the products are in resalable condition. Customers should not open or use the items if they are planning to return or exchange them. The return process usually requires obtaining a return authorization, which can often be initiated through the Yardley London website. Customers may need to provide proof of purchase, such as a receipt or order confirmation, when returning items. Additionally, shipping costs for returns are often the responsibility of the customer unless the return is due to an error made by the company, such as sending the wrong item or a defective product. Exchanges may vary based on the specific policies of Yardley London, but typically, customers would follow similar steps as for returns. They might need to place a new order for the desired product while returning the unwanted one. For the most accurate and up-to-date information regarding returns and exchanges, customers are encouraged to refer to the Yardley London website. The details about the policy and any necessary procedures are usually available on their customer service page, ensuring that all inquiries are addressed competently.