What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product, please contact our customer service team immediately. We will work to resolve the issue promptly and ensure you receive a replacement or refund as needed. To expedite the process, please provide photos of the damaged or defective product and any packaging that may have been damaged during shipping. Our team is dedicated to providing exceptional customer service and will assist you in finding a solution to your problem. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
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