What is the return policy?

Our return policy at XenonProject.com is designed to ensure customer satisfaction and hassle-free shopping experience. We offer a 30-day return window for unused and unopened items in their original packaging. To initiate a return, customers must contact our customer support team and provide the order number and reason for the return. Once approved, a return authorization number will be issued, and the customer is responsible for shipping the item back to us. Upon receipt and inspection of the returned item, a refund will be issued through the original payment method, excluding any shipping costs. However, please note that certain items, such as RC helicopters, boats, and cars, are subject to a restocking fee. For further details and exceptions, we advise reviewing our complete return policy on our website.