What is the refund policy for Xelltra.com?

At Xelltra.com, we strive to provide excellent service and customer satisfaction. Regarding refunds, our policy states that if you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee. To initiate the refund process, simply reach out to our support team via email or phone with your order details. Please note that any refund requests made after the 30-day period will not be eligible for a refund. Additionally, certain products or services may have specific refund conditions outlined in their respective terms and conditions. We aim to process the refund within 5-7 business days upon approval. However, please be aware that payment providers may have their own processing times that are beyond our control. Rest assured, we are committed to ensuring customer satisfaction and will assist you throughout the refund process.