What is your return policy?

At XMFanStore.com, we strive to ensure customer satisfaction with every purchase. Our return policy allows for hassle-free returns within 30 days of purchase. To be eligible for a return, the item must be unused, in its original packaging, and accompanied by the receipt or proof of purchase. Customers can return products for a refund or exchange. However, please note that some items, such as personalized or clearance products, may not be eligible for return. For items that arrived damaged or defective, we offer free return shipping and will either issue a refund or replace the product promptly. To initiate a return, customers can contact our customer support team, who will guide them through the process. We are committed to making returns as convenient and straightforward as possible, ensuring a positive shopping experience for all our customers.