What if the item I received is damaged or defective?

Asked 6 months ago
If you receive an item from Wwstereo.com that is damaged or defective, we've got you covered. Our top priority is to ensure your satisfaction with every purchase. In the unfortunate event that your item is damaged or defective, simply contact our customer service team within 30 days of receiving the product. We will guide you through the return process and work towards resolving the issue efficiently. Our dedicated team will assess the situation and offer a suitable solution, which may include repair, replacement, or refund. Please be prepared to provide details of the damage or defect, along with any supporting documentation, such as photos. We appreciate your understanding and cooperation in helping us rectify any issues promptly.
Jeff Whelpley is the editor / author responsible for this content.
Answered Nov 2, 2023

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