What is your return policy?

Our return policy at Wttool.com is designed to ensure customer satisfaction and hassle-free shopping experience. We offer a 30-day return period from the date of purchase for most products. To be eligible for a return, the item must be unused, in its original packaging, and in resalable condition. Some items, such as special orders or customized products, may not be eligible for returns. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. To initiate a return, customers can contact our customer support team who will guide them through the process and provide a return authorization number. Refunds will be issued in the original payment method once the returned item is received and inspected. For more detailed information, please refer to our Return Policy page on our website.