The return policy at Wortz Company is designed to ensure customer satisfaction. We offer a hassle-free return process for all our products. If you are not completely satisfied with your purchase, you can return it within 30 days from the date of delivery. The item must be unused, in its original packaging, and accompanied by the purchase receipt. Upon receiving the returned item, we will issue a refund to your original form of payment, excluding any shipping charges. In case of damaged or defective items, please contact our customer service team within 7 days of receiving the product to arrange for a replacement or refund. We strive to make the return process as smooth as possible and prioritize customer convenience.
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