What is your return policy?

At Worldwidechocolate.com, we strive to provide our customers with exceptional products and service. If you are unsatisfied with your purchase or it arrives damaged, please contact our customer support within 7 days of receipt. We will gladly assist you with arranging a return or exchange. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when received. Please note that personalized or perishable items are non-returnable. Refunds will be issued in the original form of payment within a few business days upon receiving and inspecting the returned item. Shipping costs are non-refundable, and customers are responsible for return shipping fees. We recommend using a trackable shipping service for returns. For any further questions or assistance, feel free to contact our dedicated support team.